On Going Support - Ad Hoc or Contract

Partnership Package

  • On going service and maintenance package
  • Update content and or images
  • Keep content management system up to date
  • Provide assistance where required in set up and on-going training
  • Assistance with social media management
  • Regular contact (typically via email) to maintain interaction and to ensure your site content is kept current
  • Monthly support package available on request

​ Site Maintenance and Upgrade Contracts

Keeping your content management system up to date ensures your website is as secure as possible and has all the latest features available to you. This package is only available to clients who have a site built with MODX Revolution.

Updates generally occur ever 6 months, but can be more frequent if security patches are released, and it can seem like an ever increasing expense to keep your CMS current. Upgrades can take between 1-3 hours depending on the complexity of the site and whether extras need updating and any subsequent modifications need to be applied. Errors can create into error logs, and it is important these are addressed, and during site upgrades this is the perfect time to correct any such issues.

There are three levels of cover to suit your requirements and your pocket.

SILVER

  • Includes two upgrades to the content management system (MODX) during the period of one year
  • Package upgrades to ensure compatability
  • Error log report - if your site has errors running on it you will be notified, and provided with a recommended course of action and cost for carrying out the work.

£95.00 per annum

GOLD

  • Unlimited upgrades to the content management system (MODX) (one year)
  • Package upgrades to ensure compatability
  • Error log report - includes up to 4 hours work to correct errors. Should more time be necessary you will be charge a reduced rate of £40 per hour (normally £50), minimum charge 1/2 hour (£20 normally £25).

£180.00 per annum

PLATINUM

  • Unlimited upgrades to the content management system (MODX) (one year)
  • Site back up taken when upgrade carried out
  • Package upgrades to ensure compatability
  • Error log report - plus fixes and debugging included

£245.00 per annum

Hosting Options

Basic Hosting

  • 1GB disk space
  • Up to 10GB bandwidth
  • Up to 50 email accounts (POP3)
  • High performance secure PHP 7
  • Incremental File Backup
  • Webmail access
  • *included free for one year with a new or redeveloped site

Cost for this option:

Premium Hosting

  • Unlimited disk space *
  • Unlimited bandwidth *
  • One free domain name
  • Up to 500 email accounts (POP3)
  • High performance secure PHP 7
  • Incremental File Backup
  • Webmail access

Cost for this option:

SSL & Dedicated IP

  • Access your website via a dedicated IP
  • Secure your site with confidence using a GeoTrust 256-bit SSL Certificate
  • For extra peace of mind secure your site with a GeoTrust 256 SSL Certifcate with Dynamic Site Seal
  • Dedicated IP address required if you want to add an SSL Certificate

Cost for this option:

Find out more about hosting with Crimson Pixel

Hosting Options

* Unlimited in reality doesn't always mean unlimited, and there are other factors that need consideration. Especially where a website isn't well optimised and causes issues due to the amount of CPU, RAM or disk I/O it is using. If this is excessive for a shared service and negatively impacting other users then other hosting options would be explored and you may be asked to move to a VPS.